Excellent - 4.8/5

Top-Rated Smart Carry Bags

Everyday Elegance and Functionality

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Hi, I’m Adri

I’ve always had a passion for discovering new places. But while traveling, I noticed how hard it was to keep all my essentials organized and easy to carry. After one long trip with my sister Maya, we decided to design the perfect bag, the kind we had always been looking for: compact, well-organized, and stylish. That’s how The Smart Carry 1 was born: a bag made to make your journey as carefree and memorable as ours.

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Frequently Asked Questions (FAQ)

What payment methods do you accept?

We accept all major payment methods, including Visa, Mastercard, American Express, Shop Pay, Apple Pay, and Google Pay.

What are the shipping costs and delivery times?

Free worldwide shipping.

  • Netherlands: 1–2 business days
  • EU: 4–10 business days
  • Outside Europe: 5–15 business days

Can I return my order?

Yes! You have 30 days from the date of purchase to return your order. We offer a full refund.

Where can I find information about the employee discount?

Information about the employee discount can be found in your employment contract or collaboration agreement with Norvaen. If you need a copy or have questions about the discount terms, please contact HR or email us at: contact@norvaen.com

What should I do if I have a problem with my order?

Contact us by email at contact@norvaen.com and include your order number. We’ll be happy to help!

Other questions

How do I care for my bag?
Gently clean with a soft, slightly damp cloth and a little mild soap. For best results, store your bag in a dust bag.

Do you offer insulated cooler bags?
Yes! We carry stylish insulated cooler bags: perfect for trips, picnics, or a day at the beach. Check out our Cooler Bags category on the website.

Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, please contact us as soon as possible and we’ll do our best to update your details.

Will I receive a tracking number?
Yes, once your order has shipped, you’ll get an email with a tracking link.

What materials are your bags made of?
Our bags are made from materials such as Nylon, Pu and vegan materials. Each product is handmade and ethically produced.